Shipping Policy

After placing an order on Optifable, please allow between one to three business days for us to process your purchase. During this time, our team carefully prepares and packages each item to ensure it is ready for safe and timely shipment.

The delivery timeline begins once your order has been dispatched from our facility. Typically, shipping takes approximately five to nine business days, though this can vary depending on your location, customs procedures, and other unforeseen factors. While we make every effort to deliver your order as quickly as possible, we appreciate your understanding should any delays occur due to external circumstances.

We work with trusted courier partners to ensure your order arrives securely and efficiently. The shipping method selected is based on a combination of factors, such as destination, item weight, and your preferred shipping options. Our priority is to choose the most reliable method to ensure a smooth delivery process.

Once your package is on its way, you’ll receive a tracking number along with detailed shipping information. This allows you to follow your shipment’s progress via the carrier’s website or directly through the tracking page on Optifable.

We’re pleased to offer complimentary shipping on all eligible orders. However, please note that customs duties, import taxes, or other local charges may apply depending on your country’s regulations. These fees are not included in our shipping costs and must be covered by the recipient.

Our shipping services extend to many international destinations. However, some remote areas or countries may be excluded due to logistical limitations. If you’re uncertain whether we can ship to your location, feel free to contact us—we’re happy to help clarify any concerns.

In certain cases, specific items may be restricted from shipping due to their contents or the regulations of the receiving country. If such a situation arises, we will inform you promptly and assist in finding a suitable alternative.

For any further questions or clarification regarding our shipping policy, our team is here to support you. We’re committed to providing a reliable and transparent shipping experience from start to finish.

To reach us, please use the following contact details:

Company: Eichenwald Immobilien GmbH
Email: [email protected]
Address: Salmünsterer Weg 28A, 36381 Schlüchtern